Network Rail - Quarterly Station Briefing podcast
The Quarterly Station Briefing podcast is produced by Network Rail’s National Stations team. The primary audience is managed stations’ teams (c. 1,000) and connected stakeholders. Designed for managed stations team briefing discussions. Supporting priority station safety themed content contained in the Quarterly Station Briefing - and contributory items of the same themes on Network Rail’s Station Toolkit. Each episode is approx 12-14 minutes in length. For more information, email StationToolkit@networkrail.co.uk
Listen on:
Episodes
Tuesday Apr 15, 2025
Tuesday Apr 15, 2025
Episode 11: Customer Information
Podcast guests: Adam Blower, head of customer information, Rail Delivery Group, Glen Merryman, head of route stations (Kent & Sussex), and Amanda Holland, stations specialist, System Operator, Network Rail
Thursday Dec 12, 2024
Thursday Dec 12, 2024
Episode 10: Customer Experience During Disruption 2
Podcast guests: Gerry Kitchener, head of route stations (Wessex) & Matt Jump, stations specialist
Monday Jun 17, 2024
Monday Jun 17, 2024
Episode 9: Passenger Assist
Podcast guest: Natasha Marsay, accessibility & inclusion manager
[16 minutes, 50 seconds]
Monday Apr 15, 2024
Monday Apr 15, 2024
Episode 8: In the Public Eye
Podcast guest: Vinny Burke, training and competency manager
[13 minutes, 19 seconds]
Friday Dec 01, 2023
Friday Dec 01, 2023
Episode 7: Passenger Flows and Crowd Safety
Podcast guest: Gareth Parry, station manager, Euston station
[12 minutes, 32 seconds]
Monday Oct 09, 2023
Friday Jun 09, 2023
Friday Jun 09, 2023
Episode 5: Station Welfare
Podcast guest: Andrew McCullough, Safeguarding on Rail Scheme Assessor, British Transport Police
[12 minutes]
Thursday Feb 09, 2023
Thursday Sep 08, 2022
Thursday Sep 08, 2022
Episode 3: Personal Safety
Podcast guest: Paul Monaghan, Customer service assistant, London Paddington station
Thursday May 19, 2022
Thursday May 19, 2022
Episode 2: Station Safety Communication
Podcast guest: Margaret Edge, Deputy Station Manager, Manchester Piccadilly